Customer Complaints/Notices

For Customer Complaints Contact:

Phone:

(210)-228-4458

Email: [email protected]

Mailing Address:

Attention – Lindsay Smith

TransPecos Banks

112 E. Pecan Street, Suite 800

San Antonio, Texas 78205

The Velocity Equipment Finance, a Division of TransPecos Banks, SSB., is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Savings and Mortgage Lending.

Any consumer wishing to file a complaint against the Velocity Equipment Finance,  TransPecos Banks, SSB should contact the Texas Department of Savings and Mortgage Lending through one of the means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 201, Austin, Texas 78705-4294; Telephone No. (877) 276-5550; Fax No. (512) 936.2003; or via electronic submission via the Department’s website: Texas Department of Savings and Mortgage Lending

Notice of Expiration of the Temporary Full FDIC Insurance Coverage for Non-Interest-Bearing Transaction Accounts

By operation of federal law, beginning January 1, 2013, funds deposited in a non-interest-bearing transaction account (including an Interest on Lawyer Trust Account) no longer will receive unlimited deposit insurance coverage by the Federal Deposit Insurance Corporation (FDIC). Beginning January 1, 2013, all of a depositor’s accounts at an insured depository institution, including all non-interest-bearing transaction accounts, will be insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category.

For more information about FDIC insurance coverage of non-interest-bearing transaction accounts, visit their site.